Interested in Applying?
With our core team values of being focused and fun, providing an exceptional experience to those we serve, a quality-driven team that pursues excellence every day, and being passionate and enthusiastic about helping people affected by diabetes, our employees accomplish many challenging yet rewarding experiences here at Iowa Diabetes. Along with career-growth opportunities and amazing benefits, our employees are involved in rewarding work that is impacting people’s lives, supported by a family-like team culture. Joining our team is a great way to achieve your goals or enhance your career skills!
Apply if You…
-
Want to Grow Professionally
We are a fast-paced organization with multiple ongoing projects at any given time. We value employees with a high degree of autonomy who like to take initiative with their work and are flexible to take on new tasks and projects frequently. Your work here will help you gain valuable long-term skills such as multi-tasking and prioritization to ensure success in future positions too.
-
Want to Serve Patients in Unique Ways
At Iowa Diabetes, we are focused on delivering exceptional care to our patients at our research center, clinic, and through our education programs. If you are patient-centered in your work approach and want to be a part of a passionate team, this could be the place for you.
-
Have Great Communication Skills
We are looking for employees who are skilled at communicating with other members of our team as well as patients. Whether it be writing proposals for collaborating with other organizations or presenting projects to other team members, great communication is a key factor in enabling us to operate at full steam.
-
Want Comprehensive Benefits
At Iowa Diabetes we offer our employees value-adding benefits such as: 1) 401(k) 2) 401(k) matching 3) Dental Insurance 4) Employee assistance program 5) Flexible schedule 6) Flexible spending account 7) Health insurance 8) Life insurance 9) Paid time off 10) Vision insurance
Job Opportunities
We work to place candidates in positions that will best fit their experience and desired projects. Please feel free to apply regardless of positions listed.
Position Summary
Supports daily business operations across multiple departments to ensure efficiency and smooth workflow. This role involves assisting with administrative and project tasks, monitoring operational processes, and providing general support to the operations team. The ideal candidate is highly organized, proactive, and comfortable handling a wide range of responsibilities.
Core Job Responsibilities
This is the expected job description, but the employee may be asked to perform other duties assigned by the supervisor or company leadership.
| Responsibility | % | Description |
|---|---|---|
| Events, Engagement, and Leadership Support | 60% |
Plan, coordinate, and execute company events, including employee appreciation activities, holiday parties, family picnics, potlucks, and milestone celebrations (birthdays, anniversaries, etc.). Support team engagement initiatives such as lunch and learns, interdepartmental lunches, and staff appreciation events. Assist with onboarding and training processes for new team members, ensuring a smooth and welcoming transition. Manage employee recognition and gift programs to foster a positive workplace culture. Record, summarize, and distribute notes from weekly staff huddles to internal teams. Coordinate community engagement efforts, including Jeans Day donations and partnerships with local agencies. Organize logistics for quarterly and annual meetings, including catering, venue reservations, and materials preparation. Provide administrative and operational support to the leadership team, including calendar management backup for the CEO. Develop, review, and maintain Policies, Work Instructions (PWIs), and process documentation for the Operations Department to ensure compliance and accuracy. |
| Operational and Administrative Support | 30% | Maintain and organize company records, files, and documentation to ensure accuracy, accessibility, and compliance. Support scheduling, planning, and logistics for both internal operations and external business activities. Assist in coordinating daily operational tasks to ensure smooth business functions across departments. Perform general office and administrative duties as needed to support overall operational efficiency. Conduct basic data entry, analysis, and reporting to support decision-making and performance tracking. Maintain accurate and up-to-date operational records, reports, and process documentation. Coordinate and manage the annual Bureau of Labor Statistics (BLS) filing process. Assist with tracking and maintaining employee credentials and compliance documentation. |
| Special Projects | 10% | Assist with inventory management for the company store, ensuring accurate stock levels and timely restocking. Support day-to-day operations of the clothing store, including organization, product display, and customer service. Help monitor and maintain cleanliness and organization in shared spaces, including the kitchen area. Perform and/or serve as a backup for special projects, and study related duties as assigned by the leadership team. |
Minimum Knowledge, Skills and Abilities Required
- Minimum of one year in a role involving data entry, scheduling, coordinating office events, preparing reports and taking/communicating meeting notes. Proven experience delivering excellent internal customer service- skilled in finding ways to make the team more efficient and effective. Known for having a positive and professional demeanor and maintaining confidentiality.
- Familiarity with standard business software, including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or Google Workspace.
- Strong organizational and time management skills with the ability to handle multiple priorities effectively.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Associate’s degree or equivalent required
Preferred Knowledge, Skills and Abilities
- Bachelor’s degree
Physical, visual, intellectual requirements and workplace conditions can be found in the job appendix.
About Us
Founded in 2007, Iowa Diabetes is a leading diabetes research and care organization in West Des Moines, Iowa. We are passionate about improving the lives of people living with diabetes through comprehensive clinical care, patient education, and innovative research. Our team has conducted over 250 clinical studies and served more than 2,500 patients, helping them manage their health and achieve better outcomes. We combine compassion, expertise, and collaboration to make a meaningful impact on our patients and the broader community.
Position Summary
The Clinical Research Coordinator (CRC) conducts research study visits to support the development of medications and therapies for patients with diabetes. This role ensures study activities are completed accurately, safely, and in compliance with sponsor and FDA guidelines. The CRC serves as a key liaison between patients, investigators, sponsors, and study teams, maintaining high standards of data quality, patient care, and regulatory compliance. Flexible hours may occasionally be required to accommodate patient schedules and study visit requirements. CRCs will also participate in on-call rotations as scheduled by leadership.
Key Responsibilities
- Conduct clinical studies per GCP/FDA to ensure participant safety.
- Guide investigators on protocol implementation and compliance.
- Screen participants, obtain consent, and confirm eligibility.
- Plan, schedule, and coordinate research activities.
- Communicate with sponsors, sub-sites, and vendors on study progress and issues.
- Collect specimens (blood, urine), start IVs, record vitals, and perform ECGs.
- Maintain accurate documentation, data entry, and case histories.
- Perform QA checks, internal audits, and ensure audit readiness.
- Support protocol updates, amendments, and regulatory compliance.
- Collaborate on patient recruitment, education, and portal/EMR registration.
- Coordinate billing and finance for study visits.
- Represent the study professionally with sponsors, investigators, and partners.
Qualifications & Skills
- RN license strongly preferred, not required.
- Availability for occasional on-call (1x per quarter).
- 1–3 years of experience in patient care or clinical research.
- CPR certification (to be obtained within 6 months of start date).
- Proficiency in Google Suite.
- Knowledge of business English, spelling, arithmetic, office procedures, and standard office equipment.
- Ability to manage multiple priorities in a fast-paced, research-focused environment.
- Strong organizational skills, attention to detail, and ability to maintain confidentiality.
- Excellent communication skills and professionalism with patients, study teams, and sponsors.
- Flexibility to accommodate patient visit schedules and occasional off-site or after-hours work.
Job Type
Full-time
Experience
- patient care or clinical research: 1 year (Required)
License/Certification
- RN License in the state of IA (Preferred)
Ability to Commute
- West Des Moines, IA 50266 (Required)
About Us
Founded in 2007, Iowa Diabetes is a leading diabetes research and care organization in West Des Moines, Iowa. We are passionate about improving the lives of people living with diabetes through comprehensive clinical care, patient education, and innovative research. Our team has conducted over 250 clinical studies and served more than 2,500 patients, helping them manage their health and achieve better outcomes. We combine compassion, expertise, and collaboration to make a meaningful impact on our patients and the broader community.
Position Summary
The Clinical Research Assistant (CRA) supports the development of medications and therapies for patients with diabetes by assisting with research study visits and ensuring study procedures are conducted efficiently and accurately. This role works closely with Clinical Research Coordinators (CRCs) to support patients, manage study supplies, collect data, and maintain compliance with sponsor and regulatory guidelines.
Key Responsibilities
- Prepare for study visits by pulling supplies, prepping devices, charging equipment, and initializing systems.
- Assist CRCs during study procedures including vitals, ECGs, HbA1c checks, blood sugars, urinalysis, and protocol-specific procedures.
- Assist with filing, updating data logs, and uploading device data into electronic systems for research collection.
- Manage and communicate study supply inventory with CRCs to ensure visit readiness.
- Organize and unbox study supplies at trial start and document destruction at study completion.
- Operate in-clinic devices for blood sugar checks and CGM accuracy validation.
- Room patients and clean exam rooms following visits.
- Complete eCRF training and ensure accurate, timely data entry.
- Enter study data within three days of visits and assist with EDC queries.
- Complete special projects as assigned by leadership.
Logistics
- Hours are 7:30am – 4pm.
- Monday – Friday.
- No weekends or holidays.
- No on-call requirements.
- Must work onsite with ability to commute to West Des Moines, Iowa.
Qualifications & Skills
- CNA or CMA required.
- Minimum 1 year of experience in direct patient care or research.
- CPR certification (to be obtained within 6 months of start date).
- Proficiency in Microsoft Office and Google Suite.
- Knowledge of business English, spelling, arithmetic, office procedures, and standard office equipment.
- Ability to manage multiple priorities in a fast-paced, research-focused environment.
- Strong organizational skills and attention to detail.
- Excellent communication skills and professionalism with patients and research teams.
- Comfortable working onsite full-time in a patient-facing role.
Pay & Benefits
- Starting pay $19-25 depending on experience.
- Medical, dental, vision insurance.
- FSA and HSA options.
- Company paid basic life insurance, short-term and long-term disability.
- Identity theft insurance.
- Employee assistance programs (EAP).
- Critical illness and accident insurance.
- 401k / retirement savings options within 3 months of hire.
- Generous PTO accrual.
Job Type
- Full-time.
Pay
- $19.00 – $25.00 per hour.
Experience
- Direct patient care or research: 1 year (Required).
License/Certification
- CNA or CMA (Required).
Ability to Commute
- West Des Moines, IA 50266 (Required).
Work Location
- In person.
About Us
Founded in 2007, Iowa Diabetes is a leading diabetes research and care organization in West Des Moines, Iowa. We are passionate about improving the lives of people living with diabetes through comprehensive clinical care, patient education, and innovative research. Our team has conducted over 250 clinical studies and served more than 2,500 patients, helping them manage their health and achieve better outcomes. We combine compassion, expertise, and collaboration to make a meaningful impact on our patients and the broader community.
Position Summary
The Billing and Finance Specialist supports the financial and operational functions of Iowa Diabetes and its related entities. This role ensures that accounting, billing, and insurance processes are completed accurately, efficiently, and in compliance with organizational policies. The Specialist serves as a key liaison between the clinic, patients, insurance providers, and internal teams, maintaining high standards of financial accuracy and operational integrity. This position also assists with intercompany account management, reconciliations, and special projects as assigned by leadership, contributing to the overall success of the organization.
Key Responsibilities
- Maintain the general ledger, prepare financial statements, and support accurate financial reporting.
- Review, code, and verify transactions and journal entries; research and resolve discrepancies.
- Process accounts payable and receivable; assist with trial balances and ensure accuracy in QuickBooks.
- Submit insurance claims for clinic services and patient education; follow up with insurers and post payments.
- Manage clinic billing processes, patient invoices, and staff credentialing.
- Reconcile intercompany transactions and manage invoicing for related entities.
- Participate in meetings with leadership and prepare monthly and quarterly financial reports.
- Support special projects and provide backup assistance to the Finance Manager as needed.
Qualifications & Skills
- Bachelor’s degree in Accounting, Finance, or related field, or equivalent work experience required.
- 3–5 years of QuickBooks experience required.
- Experience with medical billing and insurance claims preferred.
- Excellent problem-solving, communication, and collaboration skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong organizational skills, attention to detail, and ability to maintain confidentiality.
Job Type
- Full-time.
Pay
- $27.00 – $31.00 per hour.
Experience
- QuickBooks: 3 years (Preferred).
Ability to Commute
- West Des Moines, IA 50266 (Required).
Work Location
- In person.
